Frequently Asked Questions
Everything you need to know about GiftMe
GiftMe is a digital gifting platform that lets you send and receive monetary gifts easily. Share your personal gift link with friends and family, and they can send you gifts that you can withdraw to your bank account.
Simply click 'Sign Up' on the homepage, enter your name, email, and create a password. You'll get a unique gift link that you can share with anyone!
Visit someone's gift link (e.g., giftme.com/u/username), choose a gift amount, add a personal message, enter your details, and pay securely with your card. The recipient will receive your gift instantly!
No! You can send gifts as a guest. Just visit the recipient's gift link and complete the payment. However, having an account lets you receive gifts too.
From your dashboard, click the 'Withdraw' button. You must provide a bank account where the name EXACTLY matches your GiftMe profile name. This is a strict security measure. Once verified, funds are typically processed within 24-48 hours.
We charge a flat 6% platform fee on all gifts to cover payment processing (Paystack charges), server costs, and maintenance. This is deducted automatically when the gift is sent, so the recipient gets the remaining balance.
Absolutely! All payments are processed through Paystack, a PCI-DSS compliant payment gateway. We never store your card details on our servers.
Yes! When sending a gift, simply check the 'Send anonymously' option and your name won't be shown to the recipient.
Go to your dashboard and click 'Edit username' below your gift link. Enter your desired username - if it's available, you can save it immediately.
Feel free to contact us at support@giftme.com and we'll be happy to help!